Privacy Policy

Who we are

West23 is a curated art gallery based in Chennai, India. Our website is west23.art. You can reach us at hello@west23.art or +91 76700 02323.

What information we collect

When you fill in our contact form, we collect your name, email address, phone number, and the message you send us. We only collect what you choose to share with us. We do not collect any information silently or without your knowledge, except for standard website analytics described below.

How we use your information

We use the information you provide to respond to your inquiry and, if you have expressed interest, to send you occasional updates about new arrivals and the collection. We use Fluent Forms to manage form submissions and HubSpot for email communications.

We will never send you marketing emails without your consent, and you can unsubscribe at any time by clicking the unsubscribe link in any email we send or by contacting us directly.

Analytics

We use Google Analytics 4 and Google Search Console to understand how visitors use our website. This includes data such as pages visited, time spent, and general location. This data is anonymised and aggregated. Google processes this data in accordance with their own privacy policy. No personally identifiable information is shared with Google through analytics.

We do not sell or share your data

We do not sell, rent, or share your personal information with any third party for their own marketing purposes. Your data stays with West23 and the tools we use to operate our business.

How long we keep your data

We keep your contact information for as long as necessary to manage our relationship with you. If you would like us to delete your data, simply email us at hello@west23.art and we will action it within 7 working days.

Your rights

You have the right to access the personal information we hold about you, to request corrections, and to ask us to delete it. To exercise any of these rights, contact us at hello@west23.art.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after any changes means you accept the updated policy.

Contact us

For any privacy related questions, email us at hello@west23.art or call +91 76700 02323.